Backed by visionary investors, GigaML drives innovation, enables success, and fuels growth across industries and individuals.
Conversational AI
Effortless Real-Time,
Natural Responses
Boost customer satisfaction and retention with real-time, human-like interactions — no engineering required, thanks to pre-built integrations.
Contextual Understanding
with High-level Reasoning
Enhance first-contact resolution with accurate, high-reasoning responses sourced from your company’s knowledge base, reducing escalations and operational costs.
James
•
AI Support
I’m sorry to hear that! Let’s get this sorted quickly. I’ll guide you through the process. Could you confirm the date and location of the incident?
Hi, I need to file a claim for a car accident I had yesterday. How do I start?
Multilingual Support
Offer multilingual support that drives inclusivity and better communication, increasing engagement across diverse markets.
24/7 Availability without Burnout
Provide 24/7 support, reducing on staffing costs while delivering non-stop, uninterrupted service, improving overall customer experience and retention.
12:59
Support Automation
Customize Support Policies
Set and adjust customer support policies to match your business needs. Reduce labor, training, and error-correction costs by decreasing manual effort and ensuring consistent ticket handling.
Start
Standard
Start workflow node
Call Customer
Custom
Call customer
Analyze Ticket
Custom
Open, read, and summarize ticket
Read Ticket
Custom
Record screen
Automate Policy Workflows
Use AI-driven workflows to automate processes and streamline decision-making. Decrease ticket cost and customer satisfaction by improving response accuracy.
Start
Analyze Ticket
Assign Agent
Set Priority
Send Response
Escalate
Call Customer
Send SMS
Write Notes
AI running workflow…
Integrate with Any Tool Seamlessly
Scale efficiently and streamline workflows with seamless integrations. Free your team to focus on strategic tasks, reduce friction, and ensure operational agility, all while maintaining security and compliance.
Deploy any AI Model
Resolve issues faster and more effectively with any AI model. Boost customer satisfaction, shorten ticket resolution times, and enhance overall operational efficiency.
Scale with Minimal Effort
Deliver consistent and scalable support across all channels, whether via phone, chat, email, or more, without needing extra resources, enabling your business to grow efficiently.
Customer Stories
How GigaML saved Zepto during event days
Explore how Zepto, a quick commerce giant is making use of GigaML's AI customer support agents to decrease resolution time and deal with spikes during events.
Read customer story
Delivery in 10 Mins
Netaji Subhash Chandra Bose Road
Search for “kurkure”
Grocery & Kitchen
Fruits & Vegetables
Dairy, Bread, & Eggs
Atta, Rice, Oil & Dals
Snacks & Drinks
Tea, Coffee & More
Ice Cream & More
Frozen Food
Automate repetitive tasks in customer support and sales with our workflow builder, enhancing operational efficiency.
