We’ve raised $50M to build the future of enterprise AI agents
Aug 24, 2025
Giga Team
We’re excited to announce that Giga has raised $50 million in Series A funding, led by Redpoint Ventures with participation from Y Combinator. This investment allows us to double down on what we do best: building AI agents for the world’s most complex and high-stakes enterprise support use cases.
From the start, our mission has been clear. Enterprise voice AI has lagged behind in speed, reliability, and intelligence. We set out to change that. Today, we are proud to partner with some of the most respected, recognized, and regulated Fortune 500 companies in the world, helping them transform the way they serve their customers.
What We’ve Built
Our AI agents are custom-built for enterprise-grade complexity, designed to perform with the same capability and dependability as your best human agents.
Agent Canvas. A power-packed, unstructured, and fully customizable policy builder with integrated code blocks, so teams can write complex policies with speed and confidence.
Insights. AI-generated analysis from support transcripts that pinpoints root causes, recommends fixes, and helps CX teams ship policy changes that move KPIs.
Voice Experience. Natural, emotionally intelligent voice AI that handles accents, interruptions, and tone shifts with sub-800ms latency.
Speculative RAG. A retrieval engine that predicts intent while fetching documents, enabling human-like conversation speeds with sub-100ms retrieval latency.
Lightning-fast deployment. From policy documents to live production in days, not months.
Proven at Scale
We already power millions of real-time conversations every month for enterprises like DoorDash and Coinbase, delivering measurable improvements in resolution time, customer satisfaction, and operational efficiency.
From helping a delivery driver resolve a blocked gate in seconds to guiding a customer through secure account recovery, our AI agents resolve issues instantly while integrating seamlessly into existing enterprise systems like AWS Connect, Genesys, and Twilio.
What’s Next
With this new funding, we will:
Expand our engineering and product teams to push the boundaries of real-time AI.
Launch multi-modal agents that work across voice, chat, and embedded touchpoints.
Grow our reach into financial services, logistics, and hospitality.
We are deeply grateful to Redpoint, Y Combinator, and all our investors for believing in our vision, and to our customers for trusting us with their most critical support interactions.
We have come a long way in a short time. This is just the beginning. The future of enterprise AI voice is here, and we cannot wait to show you what is next.
The Giga Team
